Terms of sale

IMPORTANT - NOTICE TO USERS

PLEASE READ THIS DOCUMENTCAREFULLY BEFORE CONSULTING THE CONTENT AND USING THE SERVICES OF THE WEBSITE.

THE COMPANY SAS LES PETITS JOCKEYS ADVISES ALL USERS TO CONSULT THE GENERAL TERMS AND CONDITIONS OF SALE EACH TIME THEY USE THE SITE.

Article 1 - PRINCIPLES

These General Terms and Conditions of Sale (‘GTCS’) apply, without restriction or reserve, to all sales concluded by the Seller (‘the Seller’) with non-professional buyers (‘the Customer’ or ‘the Customers’), wishing to acquire the Products offered for sale (‘the Products’) by the Seller on the website www.lespetitsjockeys.com.

The Products offered for sale on the website are as follows:

  • Soft toys
  • Figurines
  • Derivative products
  • Leather goods
  • Clothing
  • Accessories

The Customer and the Seller agree that these General Terms and Conditions of Sale govern their relationship exclusively. Their purpose is to define the rights and obligations of the parties in the context of the online sale of goods offered by the Seller to the Customer from the www.lespetitsjockeys.com website.

The Customer declares that he/she has read the GTC and accepted them by ticking the appropriate box before placing an order on the website.

Failure to accept the General Terms and Conditions of Sale in advance shall prevent any purchase from being made on the website.

In the absence of proof to the contrary, the data recorded in the Vendor's computer system constitutes proof of all transactions concluded with the Customer.

These General Terms and Conditions of Sale only apply to purchases made on the website, regardless of the country to which the Customer is to be delivered.

The main characteristics of the Products are presented on the www.lespetitsjockeys.com website, which the Customer is obliged to read before ordering.

The choice and purchase of a Product are the sole responsibility of the Customer.

If a condition of sale were to be lacking, it would be considered to be governed by the practices in force in the distance selling sector whose companies are based in France.

The General Terms and Conditions of Sale are available on the site without the need to place an order.

The Vendor shall not be held responsible or liable to the Customer for any modification or withdrawal of the Website and its content.

The Seller reserves the right to modify its GTC.

They will be applicable as soon as they are put online.

The Vendor's contact details are as follows

SAS Les Petits Jockeys

6 Rue de Creil 60500 CHANTILLY

Telephone: 0344630575

E-mail: online@lespetitsjockeys.com

Registered with the RCS of COMPIEGNE, SIRET number 84810621700013

Intracommunity VAT number: FR 30848106217

Opening hours are as follows:

Tuesday to Saturday - from 10H00 to 12H30 and from 14H30 to 19H00.

Sunday and Monday - Closed.

Article 2 - COMPUTER HARDWARE

The www.lespetitsjockeys.com website is available free of charge on the Internet and is accessible to any User with Internet access.

All costs relating to access to the site, such as hardware, software or Internet access costs, are borne exclusively by the User, who is solely responsible for the correct operation of his/her equipment and Internet access.

It is the responsibility of each User to take all appropriate measures to protect themselves against the contamination of their data, software or hardware by any viruses circulating via the www.lespetitsjockeys.com website or the information published on it, and to manage their data back-ups.

The User expressly accepts and acknowledges that use of the site is carried out under his/her own responsibility and that he/she is entirely liable for any damage or injury caused to his/her computer system or any Internet access terminal and for any loss of data that may result from downloading or using the site.

Article 3 - PRICES

The Products are supplied at the current prices shown on the www.lespetitsjockeys.com website when the order is registered by the Vendor.

Prices are expressed in Euros (€) and include all taxes.

If one or more taxes or contributions are created or modified, either upwards or downwards, this change may be reflected in the sale price of the products.

The prices take into account any discounts granted by the Seller on the site.

The Products presented on the www.lespetitsjockeys.com website are offered for sale in the following territories:

  • Metropolitan France
  • Switzerland
  • Europe
  • United Kingdom
  • Rest of the world

In the event of an order to a country other than mainland France, the Customer is the importer of the Product(s) concerned.

Customs duties or other local taxes or import duties or state taxes may be payable. The Customer shall be solely responsible for paying these. If a refusal to pay customs duties is required, a €39 returns fee will be deducted from your refund.

Prices do not include processing, dispatch, transport and delivery costs, which are invoiced in addition, under the conditions indicated on the website and calculated before the order is placed.

The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.

The Vendor reserves the right to modify its prices at any time, but the Product will be invoiced on the basis of the price in force at the time the order is validated and subject to availability.

Article 4 - ORDERS

The Customer may place an order online on the www.lespetitsjockeys.com website, subject to availability.

It is the Customer's responsibility to select the Products they wish to order on the www.lespetitsjockeys.com website, in accordance with the following procedures:

  • The Customer chooses a Product and places it in their basket, which they may delete or modify before validating their order;
  • The Customer then enters their details (guest order) or logs on to their customer area and chooses the desired delivery method;
  • Once the information has been validated, the order will be considered definitive and will require payment by the Customer as well as acceptance of the GTCS;
  • Once the total amount of the order has been paid, the Customer will receive confirmation by e-mail and an invoice summarising the contents of their purchase.

In order to place an order, the Customer declares that he/she is of legal age or an emancipated minor and that he/she has legal capacity under the terms of Articles 1145 et seq. of the French Civil Code, or that he/she holds parental authorisation enabling him/her to place an order on the www.lespetitsjockeys.com website. The Vendor reserves the right to request proof of said parental authorisation at any time.

Any order implies acceptance of the prices and descriptions of the Products for sale.

The Customer undertakes to read VERY CAREFULLY the Product sheets corresponding to the items ordered.

Pre-ordered Products will be dispatched on the date provided by the supplier, subject to modification beyond the control of the Seller.

The estimated dispatch dates are provided for information purposes only and may be modified at any time, depending on the latest deadlines transmitted by the supplier.

An order comprising a pre-ordered item will only be sent when all the Products in the basket are available. Exceptionally, any Customer wishing to have two shipments of the same order may request this. The Seller will send an invoice for 10 euros (valid only for metropolitan France) to the Customer as a contribution towards the second shipment. Any request considered abusive may be refused by the Seller. A request for two shipments on the same order must remain occasional.

The Customer undertakes to have provided correct and complete contact details. The Customer is responsible for updating their details. They must therefore notify the Seller immediately of any changes. The Customer is solely responsible for the truthfulness, accuracy and relevance of the data provided. Any shipment returned to the Seller due to missing elements or incorrect details will be invoiced for a new shipment. In the event that the Customer decides to cancel the returned order due to his/her fault, the shipping costs will be deducted from the refund as well as the costs associated with the payment of the order.

Furthermore, it should be noted that if the Customer provides a telephone number when placing an order, this may be used to contact the Customer if necessary.

Any order placed on the www.lespetitsjockeys.com website constitutes the formation of a contract concluded remotely between the Customer and the Vendor.

The Vendor reserves the right to refuse any order without justification.

Article 5 - THE PRODUCTS

All of the Products available on the www.lespetitsjockeys.com website are authentic and come from official suppliers.

The Seller endeavours to show photos of the Products that are as similar as possible, but shall not be held responsible if modifications are made by the manufacturers.

Any request for an exchange on an item benefiting from a promotion will be refused and the Products must be accepted as is.

Funko Pop are shipped in double cardboard boxes as stipulated on the Product sheets. This is subject to availability. On rare occasions, Products may be sent without a double box, but care will be taken when sending them.

5.1 FUNKO POP

Despite the best efforts of the Seller, some boxes may be slightly damaged when the Products are received into stock, this is beyond the control of the Seller.

Manufacturing defects (such as paintwork for example) are not acceptable reasons for return.

In order to avoid any abuse, Funko Pop with the possibility of a chase variant, as well as Mystery Boxes and Treasures Boxes, will not be returned or exchanged.

A shared sticker on the box will not be guaranteed. In certain situations, this will be replaced by a Special Edition sticker depending on the supplier's distribution.

The Seller shall not be held liable in the event of the absence of any sticker on the Funko Pop box.

It is agreed that the Products selected by the Customer in a damaged box will never be the subject of any claim.

Super-sized Pop:

The Customer is strongly advised to send a 10-inch Pop (or larger) on its own. The Seller cannot be held responsible for any transport damage if a 10’ Pop (or larger) has been grouped with other Products in the order.

Boxes:

Damage is common on pops obtainable in these formats, for this reason, returns and exchanges will not be accepted.

5.2 LOUNGEFLY

Despite the Seller's best efforts, some Products may have minor defects when received into stock. This is beyond the control of the Seller.

5.3 JELLYCAT

Despite the best efforts of the Seller, some Products may present minor defects when received into stock. This is beyond the control of the Seller.

5.4 Exchanges and returns will not be accepted on single cards, boosters, Pokémon Mystery Boxes, boxes, mini tins and ETBs.

Article 6 - CUSTOMER AREA - ACCOUNT

In order to place an order, the Customer is invited to create an account (personal space).

To do so, they must register by filling in the form provided at the time of ordering and undertake to provide truthful and accurate information about their civil status and contact details, in particular their e-mail address and mobile telephone number.

The Customer is responsible for updating the information provided. He/she is advised that he/she can change this information by logging into his/her account. As a precaution, the Customer must contact the Seller to inform it of this change of contact details, so that the Seller can check them.

Any request to change the delivery address (postal address and collection point) made at the last minute will not be taken into account. It is agreed that the Customer should not wait until they have been notified that their order is being prepared before informing the Seller of this change. If the Customer has moved house, they must inform the Vendor as soon as possible. In the event that the Customer has been notified of a wrong address once the parcel has been sent, the Customer will be invoiced a minimum of €39 in service charges, which may rise to €59.

In order to access their personal space and order history, Customers must identify themselves using their user name and password, which will be sent to them after registration and which are strictly personal. In this respect, the Customer agrees not to divulge them in any way. If they do, they will remain solely responsible for any use made of them. The Customer is encouraged to use complex passwords.

The Customer may also request to unsubscribe by sending an e-mail to: online@lespetitsjockeys.com. This will take effect within a reasonable period of time.

Any deletion of an account, for whatever reason, entails the pure and simple deletion of all the Customer's personal information.

In the event of non-compliance with the General Terms and Conditions of Sale, the www.lespetitsjockeys.com website may suspend or even close a Customer's account after formal notice has been sent by e-mail and has remained without effect.

The Seller shall not be held liable for any event due to force majeure resulting in malfunction of the server site, subject to any interruption or modification in the event of maintenance.

The creation of a customer account implies acceptance of these General Terms and Conditions of Sale.

Article 7 - TRACKING AN ORDER

A tracking number is provided for all shipments, regardless of the delivery method chosen. This number can be accessed from the Customer's personal space. In the event that an order has been placed as a guest, the Customer must check their e-mails (including spam), where they will receive their tracking number. An e-mail from the carrier may also be sent (this is not systematic).

The Customer must ensure that they have entered the correct e-mail address; any error in this will be the sole responsibility of the Customer.

In the event that the Customer does not receive an e-mail, neither the Seller nor the carriers may be held responsible.

For any question relating to the tracking of an order, the Customer must send an e-mail to the Vendor at the following address: online@lespetitsjockeys.com


Article 8 - PAYMENT TERMS

The price is paid by secure payment, in accordance with the following terms and conditions:

  • Payment by credit card
  • Payment by Paypal
  • Payment by bank transfer
  • Shopify payments

In order to pay for their order, Customers may choose from any of the payment methods made available by the Vendor and listed on the Vendor's website.

The Customer guarantees the Vendor that he/she has the necessary authorisations to use the method of payment chosen by him/her when validating the order form.

The Vendor reserves the right to refuse to make a delivery or to honour an order from a Customer who has not paid in full for a previous order or with whom a payment dispute is in progress.

For standard payments, the price is payable in full by the Customer on the day the order is placed. The Customer also has the option of paying by instalments, by :

  • 4 times by Paypal (see paragraph ‘Paypal - Payments in 4 instalments’)

8.1 BANK CARD


Payment data is exchanged in encrypted mode using the protocol defined by the approved payment service provider for banking transactions carried out on the www.lespetitsjockeys.com website.

The online provision of the Customer's bank card number and the final validation of the order shall constitute proof of the Customer's agreement:

  • Payability of the sums due under the order form;
  • Signature and express acceptance of all operations carried out.

Any rejection of a credit card may give rise to recovery proceedings by the Vendor.

The Vendor reserves the right to suspend any order processing and any delivery in the event of refusal to authorise payment by bank card by the officially accredited organisations or in the event of non-payment.

8.2 PAYPAL

Any Customer making a payment by Paypal and opening a dispute will be considered suspicious and will be the subject of an in-depth study by the Vendor and Paypal.

If a Customer opens a payment dispute without first contacting the Vendor, the Vendor reserves the right to refuse any future order.

Any dispute which is not closed by the Customer will result in the account being closed and it will not be possible to make a new purchase on www.lespetitsjockeys.com.

8.3 PAYPAL - PAYMENT IN 4 INSTALMENTS FREE OF CHARGE


To be respected according to the following conditions and schedule:

  • Payments in 4 instalments free of charge are available for eligible basket values of between 30 and 2000 euros.
  • Purchases can be paid in 4 instalments over 3 months subject to acceptance by Paypal and subject to conditions.
  • Each refund is automatically debited from the Paypal account on the payment due date by debiting the card registered as the source of funds for the Paypal account.

Payment in 4 instalments free of charge is available to natural persons aged 18 and over who hold a personal PayPal account for which they are registered as residing in France and to which a valid bank card is associated as the source of funds, for the duration of the repayments to be made under the 4 instalments payment facility.


This financing offer with compulsory deposit is reserved for private individuals. If the request for payment in 4 instalments free of charge is approved, the Customer enters into a contract with Paypal. The lender is Paypal (Europe) SARL et Cie, SCA, 22 - 24 Boulevard Royal, L-2449 LUXEMBOURG.

The Customer can view and manage their instalments from their Paypal application and customer account. The Customer may also make early repayments and repay all or part of the balance due at any time.

Credit is a binding commitment and must be repaid. Customers must check their ability to repay before making a commitment.

If PayPal attempts to debit the Customer's PayPal account via a bank card registered as a source of supply for the repayment of a due date or an early repayment and fails, PayPal may charge default fees. It is possible that Paypal may also represent this amount to the payment within 10 days or take this payment from the balance of the PayPal account, if applicable. If PayPal makes a refund from the PayPal account and it later turns out that the Customer was not entitled to this refund, PayPal reserves the right to recover this refund by debiting the PayPal account in the event of a sufficient balance or by debiting the PayPal account via the bank card registered as the source of supply in the event of an insufficient balance.

Failure to make repayments on time could have serious consequences, including legal action against the Customer and difficulties in obtaining other credit, including from third-party lenders. In the event of non-payment, in addition to the payment of default charges :

  • The Customer's credit files may be affected in a way that makes it more difficult or more expensive to obtain other credit;
  • The Customer may be subject to legal proceedings for repayment of these debts.

In the event that the Customer misses a repayment, a late payment charge of 8% of the amount of the missed repayment, plus the associated loan availability fee, will be applied by Paypal.

If Paypal takes legal action to repay what the Customer owes, the lender may apply to the court for a payment order. The Customer may also have to pay Paypal's legal costs.

In the event of serious payment defaults, personal data may be recorded in the Fichiers Central des Incidents de Remboursements des Crédits aux Particuliers held by the Banque de France.

8.6 BANK TRANSFER

The Vendor's bank details are communicated to the Customer when the order is placed. They will also be sent by e-mail.

For payments by bank transfer, the Customer will have a 4-day reserve period on the Products. Once this period has elapsed without payment, the order will be cancelled.

Payments by bank transfer made by the Customer will not be considered final until the Seller has actually received the sums due.

In the case of payment by bank transfer, the Products remain the property of the Vendor until the price has been paid in full.

The Vendor will not be obliged to deliver the Products ordered by the Customer if the Customer does not pay the price in full.

Article 9 - PROOF OF TRANSACTION

The computerised registers, kept in the Vendor's computer systems under reasonable security conditions, will be considered as proof of the communications, orders and payments that have taken place between the parties. Order forms and invoices are archived on a reliable and durable medium that can be produced as proof.

Article 10 - DELIVERY

The Products ordered by the Customer will be delivered to Metropolitan France, Switzerland, French overseas departments and territories, Europe and several other countries around the world, subject to availability.

The Customer can choose from the following delivery methods: Bubble mail with tracking, Colissimo and Mondial Relay.

The delivery times below are given as an indication and are counted in working days.

Delays in delivery may occur on the part of carriers due to certain circumstances, such as the end-of-year festivities, strikes, pandemics, etc. The Seller cannot be held responsible for any such delays. The Seller cannot be held responsible for this.

The Products are delivered to the address indicated by the Customer, who must therefore ensure that this address is correct. Any parcel returned to the Vendor because of an incorrect or incomplete delivery address will be resent at the Customer's expense (for more information - see Article 6 of the GTCS).

For any shipment that is not collected by the Customer and returns to the Seller, the new shipment will be at the Customer's sole expense. The Customer may also cancel their order if they do not wish to pay for the return shipment. In this case, the costs associated with the payment as well as the delivery costs will be deducted from the total reimbursement (including for free delivery orders). The Customer has a period of 10 days in which to inform us of their choice, either to return the order or to cancel it. If the Customer fails to do so, the Vendor may conclude that the order has been cancelled and choose the method of reimbursement (with deduction of carriage costs).

10.1 RECORDED DELIVERY

This delivery method will only be available for certain products and according to weight.

Delivery times are the same as for Colissimo.

10.2 COLISSIMO

Delivery times :

All shipments outside mainland France require a telephone number.

Colissimo postal rates for France (including Corsica) vary according to weight. For Belgium, Switzerland, the French overseas departments and territories and Europe, the cost of delivery may vary according to weight.

If the purchaser is absent on the day of delivery, the delivery person will leave a delivery notice in the letterbox (if eligible for delivery to a letterbox), which will allow the package to be collected from the location indicated and during the period indicated.

10.3 MONDIAL RELAY

Mondial Relay deliveries are made from Tuesday to Friday; the carrier does not make any collections on Mondays.

For France, delivery to a collection point takes 2 to 6 working days. For other countries, delivery times may vary depending on the destination.

Delivery is free for orders over €100 using the Mondial Relay delivery method (offer valid only in mainland France). For orders below the minimum purchase value, shipping costs may vary according to weight.

Mondial Relay Home delivery is also possible, depending on the destination. The following countries can benefit from this service: Germany, Austria, Belgium, Spain, Italy, Luxembourg, Portugal, the United Kingdom and the Netherlands. Shipping costs may vary according to weight.

Article 11 - CANCELLATION BY THE CUSTOMER

All pre-orders are FIRM and CANNOT BE CANCELLED; a purchase remains a considered act on the part of the Customer.

All refunds following a cancellation will be made within 15 working days. Cancellations made by the buyer will be subject to a 9% restocking fee, due to non-refunded payment gateway fees.

Products cancelled by the Customer may no longer be ordered by the Customer as the latter will have issued a cancellation request for the same Product.

In the event of a cancellation where payment has been made by bank transfer by the Customer, the refund will not be made by bank transfer. The Customer may choose to be reimbursed by Paypal or by voucher.

For any cancellation, the Customer must read article 16 Right of Withdrawal of these GCS.

Any Customer who uses a bot (robot) to obtain Products from the www.lespetitsjockeys.com website and who makes a cancellation request will be permanently blacklisted. Using a bot is the sole responsibility of the Customer and must comply with these General Terms and Conditions of Sale in their entirety.


If the Customer's cancellation requests become abusive, they will unfortunately no longer be able to place orders on the www.lespetitsjockeys.com website.

Article 12 - CANCELLATION BY THE SELLER

For Products on pre-order, if the stock allocated by the supplier is insufficient, orders may be re-evaluated (modified quantity) or cancelled.

In the event of cancellation of a pre-order by the Seller, the Customer may choose the method of reimbursement of his choice from the following proposals:

  • A purchase voucher for the equal amount of the Product(s) ordered that are unavailable and any carriage costs that may have been applied.
  • A refund of the unavailable Product(s) and any delivery charges applied within 15 working days from the date of cancellation.

Please note that, as in the case of cancellation by the Customer, any payment made by bank transfer will be reimbursed by Paypal or in the form of a purchase voucher, at the Customer's discretion.

The Customer will receive an e-mail to inform the Vendor of his/her choice of refund method. If the Customer does not contact the Vendor within 10 days, the Vendor reserves the right to choose the method of reimbursement. This choice applies whether the cancellation is requested by the Vendor or by the Customer.

Article 13 - DAMAGED PACKAGE

The Customer must check the condition of the products delivered before accepting a parcel. They have a period of 48 hours from the date of delivery in which to make a complaint by e-mail to the following address: online@lespetitsjockeys.com, accompanied by all relevant supporting documents (in particular photos). Once this period has elapsed and if these formalities have not been complied with, the Products will be deemed to be in conformity and free from any apparent defect and no complaint will be validly accepted by the Vendor.

If, at the time of delivery, the original packaging (shipping carton) is damaged, torn, open or a part is reported missing, the Customer must check the condition of the Products. If they have been damaged or if a part is missing, the Customer must refuse the package and note a handwritten reservation accompanied by his/her signature on the delivery slip (damage, damaged package, broken product, etc.). If the Customer does not check the package, no subsequent claim may be made.

As soon as the Customer takes physical possession of the package containing the Products ordered, the risks of loss or damage to the Products are transferred to the Customer.

If the package is refused, the Customer must immediately notify the Seller by e-mail at the following address: online@lespetitsjockeys.com. The Seller will get back to the Customer in order to inform him of the good reception of the parcel and of the next steps.

If the Customer has refused the parcel by mistake, he/she may request that it be sent back by first paying the postal charges for the new shipment. Postal charges must be paid even for orders for which postage was free when the order was placed.

Article 14 - DELIVERY ERROR

The Customer must notify the Vendor on the day of delivery, or at the latest on the next working day following delivery, of any claim of error in delivery and/or non-conformity of the products in kind or in quantity in relation to the information on the invoice received by e-mail. Any claim made after this deadline will be rejected.

The claim may be made by e-mail: online@lespetitsjockeys.com

Any claim not made in accordance with the rules set out above and within the time limits set shall not be taken into account and shall release the Vendor from any liability to the Customer.

In the event of a delivery error, all products must be returned to the Vendor in their entirety and in their original packaging, protected with the same care as the Vendor took when sending them.

Article 15 - RIGHT OF WITHDRAWAL

Application of the right of withdrawal

In accordance with Article L121-21 of the French Consumer Code, it is not possible for the Customer to retract before the delivery of a good purchased online. Customers have a period of 14 days from the date of delivery of their order to return any item that does not suit them and request an exchange or refund. The cost of returning the goods shall be borne by the Customer.

Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be remarketed as new, accompanied by the purchase invoice.

The purchase invoice is received by the Customer by e-mail when the order is placed. If the Customer has deleted the corresponding message or cannot find the invoice, they must contact the Seller to request the invoice for the order concerned. The Customer can also find the invoice on their customer account, if they have one.

Damaged, re-sealed, soiled or incomplete products cannot be taken back.

As of 6 January 2023, all requests for retraction or return of Pokémon boxes will be refused due to dishonest people who take the liberty of resealing the products and sending them back as if nothing had happened.

Any present enclosed in the parcel as a gift from the Seller must be included in the return (goodies / stickers / sweets etc).

The right of withdrawal may be exercised by sending a request by e-mail to the following address: online@lespetitsjockeys.com

Within 24 to 48 hours, the Customer will receive the returns form (in PDF format) to be completed and the return instructions. Any retraction must be unambiguous and express the will to retract. It is essential to include the following information in the e-mail: customer number, full contact details, product(s) to be returned, quantity and reason for return.

The exchange (subject to availability) or refund will be made within 14 days of receipt by the Seller of the Products returned by the Customer.

In the event of a refund in cash or in the form of a voucher, the cost of payment will be deducted as well as the cost of shipping the order (including free delivery).

It should be noted that a purchase made by the Customer in the form of a voucher cannot be reimbursed in cash. A new voucher will be created.

If the Customer has returned products without the Vendor's agreement, they will have to collect them at their own expense.

Any return that does not comply with these conditions may be refused by the Seller.

Furthermore, in the case of a gift, the right of retraction is for the exclusive benefit of the customer and may under no circumstances be exercised by the recipient of the gift.

Article 16- FORCE MAJEURE

Any circumstances beyond the control of the parties preventing the performance of their obligations under normal conditions shall be considered as grounds for exoneration from the obligations of the parties and shall result in their suspension.

The party invoking the circumstances referred to above must immediately notify the other party of their occurrence, as well as of their disappearance. Force majeure’ means any irresistible, unforeseeable, unavoidable event or circumstance beyond the control of the parties and which cannot be prevented by the parties, despite all reasonable efforts to do so. The following are expressly considered to be cases of force majeure or fortuitous events, in addition to those usually accepted by the case law of French courts and tribunals: blockage of means of transport or supplies, earthquakes, fires, storms, floods, lightning, pandemics, war, stoppage of telecommunications networks or difficulties specific to telecommunications networks external to customers.

The parties will meet to examine the impact of the event and agree the conditions under which performance of the contract will continue. If the case of force majeure lasts for more than three months, these general conditions may be terminated by the injured party.

Article 17 - PROTECTION OF PERSONAL DATA

The Customer is informed that the collection of his personal data is necessary for the sale of the Products and their delivery, entrusted to the Vendor. This personal data is collected solely for the performance of the sales contract.

The Customer may deactivate the use of cookies.

For more information on deleting cookies, please consult the following link: https: //www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

If the Customer decides to deactivate the use of cookies, they will be able to continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered to be the fault of the Site Publisher.

17.1 COLLECTION OF PERSONAL DATA

Personal data means any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number or one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.

The personal information that may be collected on the site is mainly used by the Vendor to manage relations with Customers and, where applicable, to process orders.

The personal data collected on this site is as follows:

  • Account opening : Surname, first name, postal address, telephone number, e-mail address (in addition to payment details), date of birth (optional) will be kept when the customer account is created (person area).
  • Payment: When paying for Products and services offered on the Site, the Site records financial data relating to the Customer's bank account or credit card.

17.2 RECIPIENTS OF PERSONAL DATA

Personal data is reserved for the sole use of the Seller.

17.3 DATA CONTROLLER

The data controller is the Seller, within the meaning of the French Data Protection Act (Loi Informatique et Libertés) and, as of 25 May 2018, Regulation 2016/679 on the protection of personal data.

17.4 LIMITATION OF PROCESSING

Unless the Customer expressly agrees, their personal data will not be used for advertising or marketing purposes.

17.5 RETENTION PERIOD

The Vendor will keep the data thus collected for a period of 5 years, during which time the applicable contractual civil liability will be time-barred.

17.6 SECURITY AND CONFIDENTIALITY

The Seller implements organisational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorised access. However, it should be noted that the Internet is not a completely secure environment and the Seller cannot guarantee the security of the transmission or storage of information on the Internet.

17.7 IMPLEMENTATION OF CUSTOMER AND USER RIGHTS

Pursuant to the regulations applicable to personal data, users have the following rights, which they may exercise by sending a request to the following address: online@lespetitsjockeys.com

  • Right of access: users may exercise their right of access to their personal data. In this case, before exercising this right, the website may request proof of the user's identity in order to verify its accuracy.
  • The right of rectification: if the personal data held by the website is inaccurate, they may request that the information be updated.
  • The right to the deletion of data : users may request the deletion of their personal data, in accordance with applicable data protection laws.
  • The right to restrict processing: users may ask the website to restrict the processing of personal data in accordance with the assumptions set out in the RGPD.
  • The right to object to data processing: users may object to their data being processed in accordance with the provisions of the RGPD.
  • The right to portability: they can request that the website return their personal data to them so that it can be passed on to a new website.

These rights, as soon as they do not object to the purpose of the processing.

The Seller must provide a response within a maximum of one month.

In the event of refusal to grant the Customer's request, reasons must be given.

The Customer is informed that in the event of refusal, he/she may lodge a complaint with the CNIL (3 place de Fontenoy - 75007 PARIS) or refer the matter to a judicial authority.

Article 18 - INTELLECTUAL PROPERTY

The content of the site htpps://lespetitsjockeys.com is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.

Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement.

Article 19 - PARTIAL NON-VALIDATION

If one or more stipulations of these General Terms and Conditions of Sale are held to be invalid or declared as such in application of a law, regulation or following a final decision by a competent court, the other stipulations will retain all their force and scope.

Article 20 - APPLICABLE LAW

These GCS are subject to French law. The courts within the jurisdiction of the Seller's registered office shall have jurisdiction over any dispute or difference.

This applies to both substantive and formal rules. In the event of a dispute or claim, the Customer shall first contact the Vendor to obtain an amicable solution.

Article 21 - INTELLECTUAL PROPERTY

The content of the site htpps://lespetitsjockeys.com is the property of the Vendor and its partners and is protected by French and international laws relating to intellectual property.

Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

Article 22 - APPLICABLE LAW - LANGUAGE

These GCS and the transactions arising from them are governed by and subject to French law.

These GCS are drawn up in French. In the event that they are translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute.